Port Specialist

Department: Sales

Posted On: July 24, 2024

ABOUT SENNEBOGEN

Established in America in the year 2000, SENNEBOGEN LLC quickly became a leader in specialized equipment solutions for recycling and scrap metal yards, demolition, barge and port operations, log-handling, transfer stations and waste facilities.

A growing network of SENNEBOGEN distributors throughout North and South America provides expert support in material handler applications and ongoing maintenance, repairs, parts and service support.

Our 100,000 sq. ft. (9300 m²) facility near Charlotte (Stanley), NC is home to:

America’s largest inventory of material handler repair parts and major components
A dedicated training facility for hands-on instruction for parts and service technicians, operators and sales consultants
Engineering services for customization of SENNEBOGEN equipment

DESCRIPTION

The Port Specialist ensures continued sales growth for all SENNEBOGEN Port and EQ products. All aspects of field-based customer service including; customer development, problem solving, written and oral communication, sales training and product demonstration. This position will collaborate with Regional Business Manager (RBM) role.

RESPONSIBILTIES

Collaborate with management to establish and execute national sales goals and customers using the tools of customer planning
Deal with and ability to sell to Ports and EQ customers
Support Regional Business Manager (RBM) to complete Dealer Sales Strategy annually
Forecast annual, quarterly and monthly goals in CRM as opportunities
Develop plans to ensure growth both short- and long-term
Develop and implement customer strategy through customer plans
Develop new sales leads and service existing customers within Ports and EQ machines
Establish sales forecasts and secure sales orders according to goals
Ongoing research of port market and business activity and identify opportunities for growth
Educate customers on products, services, warranties and technical support
Ensure customers have access to engineers, field service and other team members as necessary
Convey customer feedback on existing products and services, as well as changes, enhancements and new products to marketing team members for research
Support trade shows (local and national) and customer demonstrations
CRM-daily activities and opportunities by stage

QUALIFICATIONS

5+ years’ experience in a customer facing role
5+ years’ experience in port applications
5+ years’ experience in distribution sales (rental channels and dealerships)
5+ years’ experience in commercial or industrial sales, (construction industry experience a plus)

BACKGROUND AND EDUCATION

Bachelor’s degree is desired, particularly in the areas of business or engineering. Equivalent work experience may be accepted
Demonstrated knowledge of principles and practices in building new business, product marketing and sales
Proven knowledge in the areas of sales management, forecasting and supply chain fundamentals
Direct equipment sales, dealership and/or national account sales experience
Proven sales performer with excellent negotiating skills
Highly motivated, detail-oriented, self-starter and demonstrated follow up
Excellent verbal communications/presentation skills with proven ability to speak confidently and professionally in small and large group settings to internal staff and management and external customers
Excellent written communication skills with the ability to write in a well-organized and concise manner
Excellent interpersonal skills with the ability to develop high-quality working relationships both internally and externally
Demonstrates high level of accountability and professionalism in all dealings
Excellent problem solving and analytical skills to develop sales strategies
Thorough knowledge of the MS Office Suite: Outlook, Excel, Word and PowerPoint
Ability to work independently while coordinating activities with a variety of large teams
Strong planning and organizational skills including demonstrating the ability to manage multiple tasks and projects simultaneously in a fast-paced work environment
Travel is required (80%), long distance and international travel as necessary
Must have a passport and clean driving record