ABOUT SENNEBOGEN
Established in America in the year 2000, SENNEBOGEN LLC quickly became a leader in specialized equipment solutions for recycling and scrap metal yards, demolition, barge and port operations, log-handling, transfer stations, Tree care, and waste facilities.
A growing network of SENNEBOGEN distributors throughout North and South America provides expert support in material handler applications and ongoing maintenance, repairs, parts, and service support.
Our 100,000 sq. ft. (9300 m²) facility near Charlotte (Stanley), NC is home to:
- America’s largest inventory of material handler repair parts and major components
- A dedicated training facility for hands-on instruction for parts and service technicians, operators, and sales consultants
- Engineering services for customization of SENNEBOGEN equipment
Work for a dynamic industry leader who is dedicated to partnering with dealers, ASPs, and end users and to deliver the best service to end users.
DESCRIPTION
The Regional Business Manager ensures continued sales growth in an assigned region for all SENNEBOGEN products. All aspects of field-based customer service including; customer and dealer relationship development, problem solving, written and oral communication, territory management, sales training and product demonstration. This position will collaborate with Industry Specialist roles.
RESPONSIBILITIES
- Provide pricing and availability to dealers, ASPs and, end users through various communication methods
- Process orders and communicate expected delivery date
- Assist dealers, ASPs, and end users with returns, shipping issues, or discrepancies with parts
- Provide technical information regarding part inquiries to dealers
- Communicate and work effectively with all vendors
- Maintain a high level of customer service internally and externally
- Work with Parts team to make the department more efficient and profitable
- Read catalogs, software programs, and other sources as needed to determine the dealer’s part number needs
- Process internal and external dealer orders
- Maintain records of all correspondence with dealers
- Remain current on product and industry changes through reading and training
- Assist in annual inventory, excess inventory returns, properly identifying and cataloging returns
- Demonstrate willingness to be flexible in scheduling
- Perform other duties as required by management
- Work through daily responsibilities and tasks in a professional and accurate manner
- Answer questions from dealers and internal customers
QUALIFICATIONS
Experience & Education
- 5+ years of progressive experience in territory management and outside sales within the heavy equipment, construction, commercial, or industrial sales sectors.
- 5+ years of proven experience working directly with equipment distribution channels, rental companies, or dealerships.
- Demonstrated knowledge of principles and practices in building new business, product marketing, and strategic sales management.
- Bachelor’s degree in Business or Engineering is desirable, though equivalent work experience will be considered.
Skills & Requirements
- Proven sales performer with excellent negotiation, closing, and follow-up skills.
- Excellent verbal communication and presentation skills with the ability to speak confidently and professionally to small and large groups.
- Highly motivated, detail-oriented self-starter who can work independently while coordinating with large internal teams.
- Thorough knowledge of the MS Office Suite (Outlook, Excel, Word, and PowerPoint).
- Regional travel is extensive (up to 80%), with long-distance and occasional international travel required.
- Must possess a clean driving record and be able to meet the physical requirements of the role, including climbing, scaling, and lifting up to 50 pounds.
WHY CONSIDER SENNEBOGEN?
- Strong compensation and benefits programs
- Incomparable industry reputation
- Team-oriented, inclusive work environment
EEO Employer / Vet / Disabled